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What is SMS (Credits)?


Posted by , May 9th, 2012

This is the standard way to send SMS messages using our premium SMS gateways. Please see other SMS FAQ for how this service works. You will be charged biNu Credits for these messages. If you wish to send free SMS, please use the SMS (Free) option in the Send Message screen.


What is SMS (free)?


Posted by , May 9th, 2012

This is an SMS that we send for free, i.e. we don’t charge you any biNu Credits. Messages that you send via SMS (free) will not come from your number, but from our SMS gateway number. The message will start with “biNu msg from YOUR_BINU_USER_NAME:” so that the recipient knows who sent the message. Note [...]


Why does my SMS (free) message have text added to the beginning?


Posted by , April 11th, 2012

Messages sent using the SMS (free) option are sent via a system that does not allow us to change the sender number. For these messages we add the text “biNu msg from BINU_USERNAME:” at the beginning of the message so the recipient knows who sent the SMS. IF you would like your messages to come [...]


Why does my SMS (free) message come from a different number?


Posted by , April 10th, 2012

Messages sent using the SMS (free) option are sent via a system that does not allow us to change the sender number. For these messages we add the text “biNu msg from BINU_USERNAME:” at the beginning of the message so the recipient knows who sent the SMS. IF you would like your messages come from [...]


How do I know if my SMS (free) messages have arrived?


Posted by , April 9th, 2012

We do not know the delivery status of free messages. The status in biNu for these messages will always be one tick (which means SENT). The status will never change to the double tick (which means DELIVERED). If you would like delivery confirmation, please use the SMS (credits) option.


What is biNu SMS?


Posted by , August 12th, 2011

biNu SMS is part of the biNu Messenger service that allows registered users to send SMS to any number in the world. We provide a few free weekly SMS to all users. Users can also buy more credits from the website at credits.binu.com


How many credits to send an SMS?


Posted by , July 22nd, 2011

A standard SMS (up to 160 characters) sent locally or internationally to any other country in the world will cost only 1 credit. If you send a longer SMS, between 160 – 320 characters, this will cost 2 credits. If you send messages in double byte characters such as Chinese or Hindi, each 80 character [...]


Can I sign in to biNu with a different number on the same handset?


Posted by , July 18th, 2011

Yes, you can use as many biNu accounts as you like on the same handset. Just use the Menu -> Sign out option to log out of the service. Then you can sign up or login as another user to Chat,  SMS or Email from your different account.


Which handsets does biNu Messenger support?


Posted by , July 11th, 2011

biNu Messenger will work on any java/J2ME handsets, Android phones and Blackberry phones. We do not currently have a version for iPhone or a native application for Symbian phones.


Why did my SMS message sending fail?


Posted by , July 11th, 2011

In almost all cases, if the SMS message fails or is delayed, it is because there is a connection problem between the SMS provider we use and the network of the message recipient. We always try to rectify problems with our providers as soon as we can, but there are sometimes delays.


If I send a Chat in the biNu Messenger, will the recipient also receive an SMS in their phone inbox?


Posted by , July 11th, 2011

No, if you use Chat in the biNu Messenger  This s a biNu-2-biNu message and it will arrive in the recipient’s biNu inbox only. If you want the recipient to receive an SMS into their phone inbox, you will need to send a standard biNu SMS.


What if I don’t know my PIN?


Posted by , July 7th, 2011

If you forgot your PIN and can’t login, we can send you the PIN. In biNu go to ‘My Account’ section, then click on the link that says ‘I forgot my PIN number’. We will then send the PIN to you via SMS.


What is biNu Messenger?


Posted by , July 4th, 2011

biNu Messenger is a service that allows biNu users to send Chat, SMS or Email. Chat allows unlimited messages with other biNu users. SMS allows biNu users to send a limited number of free standard SMS per day to any number in the world. By purchasing biNu Credits biNu users can send additional SMSs at [...]


With biNu Messenger, can I still send normal SMS?


Posted by , June 24th, 2011

Yes, you can still use your biNu credits to send standard SMS to any number in the world.


What can I do if my SMS message failed?


Posted by , June 24th, 2011

If your SMS message failed to send, the most likely reason is that the number is wrong, or the provider could not deliver the message. If you are sure the number is correct, best thing to do is try again. We do not charge any biNu credits for SMS messages that are not delivered. In [...]